Terms of service

1. Overview

Welcome to Vibe Perfume. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Vibe Perfume. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

Our store is powered by Shopify, which enables us to offer our products and services online.

By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service and our applicable policies. If you do not agree to these terms, please do not use our website or services.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service. You must not use our website to engage in fraudulent activities, violate applicable laws, or interfere with the security or operation of our services.

3. Products and Fragrance Information

Vibe Perfume offers fragrance products for customers to purchase online.

We make reasonable efforts to display product descriptions, images, prices, and other information accurately. However, colors, packaging, and product appearance may vary slightly due to screen settings, manufacturer updates, or other factors.

Fragrance preferences are subjective. We cannot guarantee that a particular scent will meet every customer's personal expectations.

Unless expressly stated otherwise on the product page, product descriptions do not imply that a fragrance is affiliated with, endorsed by, or manufactured by another brand.

4. Pricing and Product Availability

All product prices are displayed on our website and are subject to change without prior notice, except where otherwise required by law.

We reserve the right to correct pricing errors, update product information, limit quantities, or discontinue products at our discretion, subject to applicable law.

If a pricing or listing error affects an order you have placed, we may contact you to explain the issue and discuss an appropriate resolution before proceeding.

Product availability is not guaranteed until your order has been accepted and processed.

5. Orders and Acceptance

When you place an order, you agree that the information you provide is accurate, complete, and current.

After placing an order, you may receive an order confirmation email. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel, or limit orders where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, incorrect pricing, inventory issues, or violations of these terms.

If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method, subject to applicable law and payment-provider procedures.

6. Payments

Payments must be completed using the payment methods made available at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable payment provider to process the transaction.

We do not generally store full payment card details on our own systems. Payment processing may be handled by third-party payment providers.

We reserve the right to take reasonable steps to verify transactions and prevent fraudulent payments.

7. Shipping and Delivery

We process and ship orders according to the shipping options and estimated delivery times displayed on our website or communicated during checkout.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur because of carrier operations, weather, customs procedures, incorrect addresses, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Additional charges or delays resulting from incorrect or incomplete addresses may apply where permitted by law.

Please contact us if your order is significantly delayed, appears lost, or arrives damaged.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return and Refund Policy, which forms part of these Terms of Service.

Please review our Return and Refund Policy for eligibility requirements, return procedures, refund processing, and information about damaged, defective, or incorrect products.

Nothing in these terms limits any mandatory consumer rights available under applicable law.

9. Intellectual Property

All content on our website, including text, logos, graphics, product images, design elements, and other materials, is owned by or licensed to Vibe Perfume or the relevant rights holders, unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission from the applicable rights holder, except where permitted by law.

Third-party trademarks and brand names remain the property of their respective owners. Their appearance on our website does not imply an affiliation or endorsement unless expressly stated.

10. Third-Party Services and Links

Our website may include third-party tools, applications, payment services, or links to external websites.

We do not control all third-party services and are not responsible for their content, availability, policies, or practices. Your use of third-party services may be subject to separate terms and conditions.

We encourage you to review the applicable terms and privacy policies before using third-party services.

11. User Information and Privacy

Your submission of personal information through our store is governed by our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy and as permitted by applicable law.

You agree to provide accurate information when creating an account, placing an order, or contacting our customer support team.

12. Prohibited Activities

You must not use our website or services to:

• Violate applicable laws or regulations.

• Engage in fraudulent purchases, payment abuse, or unauthorized transactions.

• Submit false, misleading, or deceptive information.

• Attempt to gain unauthorized access to our systems or customer information.

• Upload or transmit malicious software or harmful code.

• Interfere with the website's functionality, security, or availability.

• Copy or misuse our intellectual property without authorization.

We may restrict access to our services or take other appropriate action when we reasonably believe these terms have been violated, subject to applicable law.

13. Disclaimer of Warranties

To the extent permitted by law, our website and services are provided on an “as available” basis.

We do not guarantee that our website will always be uninterrupted, error-free, or available at all times.

Nothing in these terms excludes warranties or consumer rights that cannot lawfully be excluded or limited under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, Vibe Perfume will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.

Our terms do not exclude or limit liability for matters that cannot legally be excluded or limited, including applicable statutory consumer rights.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold Vibe Perfume harmless from third-party claims, losses, and reasonable expenses arising directly from your unlawful use of our website or your material violation of these Terms of Service.

This provision does not apply where prohibited by applicable law.

16. Termination

We may suspend or terminate access to our website or services where reasonably necessary, including for suspected fraud, security concerns, unlawful conduct, or material violations of these terms.

Termination does not affect rights or obligations that arose before termination or any rights that must continue under applicable law.

17. Governing Law

These Terms of Service are subject to the laws applicable to the operation of our business, without overriding any mandatory consumer protection rights that apply to customers in their place of residence.

Where applicable, disputes will be handled by the competent courts or dispute-resolution bodies under the relevant law.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, or legal obligations.

Updated terms will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the revised terms only to the extent permitted by applicable law.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

Business Name: Vibe Perfume

Business Address:
525 Randall Ave Ste 100
Cheyenne, WY 82001
United States

Phone: +1 307 346-7685

Email: support@vibeperfume.store

Thank you for shopping with Vibe Perfume.